Recent Posts

The Steps of the Sewer Damage Cleanup Process

6/21/2018 (Permalink)

A flooded toilet or a sewer backup can cause damage to your commercial property, and when that happens, you must make a plan to have the affected area dried and cleaned. When you call remediation specialists in Prescott, AZ to help you with sewer cleanup, it is good to know what to expect when they arrive. Here are the steps they are likely to take.

1. Utility Shut-Off

To stop the flow of water and minimize risk of electrical shock during the cleanup process, the company is likely to shut off all utilities to the affected area. If the area is large, they may ask the utility company to shut off all power and water to the building.

2. Water Extraction

Through a combination of draining and pumping, the technicians must remove as much of the water as possible. If there is a lot of debris in the water, they may have to use a machine that also suctions out particles as well. During sewer cleanup, it is important to remove as much moisture as possible to slow the growth of bacteria and prevent the growth of mold or mildew.

3. Item Removal

All items that the contaminated water has touched must be removed and cleaned. If they cannot be cleaned, they are discarded safely so that the germs do not spread. The process for items is the same as for the building, only on a smaller scale. They have to be dried and cleaned before they can be used again.

4. Building Disinfection

Hopefully, the technicians will be able to disinfect most of your building's structure. Walls that cannot be salvaged must be removed and replaced, and all wet insulation behind them must be discarded. Technicians make a flood cut to ensure that the whole area affected is removed. This protects your property against secondary damage.

At the end of the process, your property in Prescott, AZ should be dry and disinfected and all unsalvageable items should have been thrown away. Restoration experts can install new flooring or walls so that your building is functional again. Visit for more information on commercial water damage. 

Why Is Flood Water Called Black Water?

6/16/2018 (Permalink)

When a flood hits Prescott, AZ you may wonder why city officials and health professionals tell you to stay away from flood water. It’s just water, right? Yet the water from flooding is usually considered what we call “black water,” and can actually be extremely dangerous as a category 3 health hazard.

What Is Black Water, Anyway?

Black water is usually water that has been contaminated by sewage and other unsafe substances. Flood water can pick up contaminants from a number of places, including:

• Ground seepage from septic tanks and sewage lines
• Sewage ditches
• Burst sewer mains
• Waste dumps
• Toilet backflow

Because you cannot tell where the water flooding your premises has been, it’s safest to assume all water from flooding is black water, and avoid contact for safety purposes.

What does Category 3 Black Water Mean?

“Category 3” is another term used for referring to black water. Flood water is ranked in categories from 1 to 3, with category 1 water posing no significant health risk and even being considered clean – while category 2 water has a degree of contaminants, but not as much as highly unsafe category 3 water. Even category 3 has its own sub-levels, however:

• Level I: Small overflows of contaminated water inside a building, usually confined to a small space and easily cleaned without soaking into anything.
• Level II: More interior overflows, but with a much larger affected area and potential contamination or losses.
• Level III: Black water from external sources, causing massive flooding and damage, such as storm damage caused by overflow of sewage mains.

So What Can I Do About Black Water?

Remediating black water can be extremely dangerous and should never be attempted alone. Instead contact a flood remediation and storm damage specialist to find assistance on recovering your property from the damages of flood water. Visit for more information on storm damage. 

What To Do After a Fire at Your Business

5/22/2018 (Permalink)

Commercial What To Do After a Fire at Your Business Give SERVPRO a call if you experience fire damage in your business.

The aftermath of a fire can be chaotic and emotionally devastating. You may be concerned with the damage done to your property and the business you’re likely to lose as a result of it. Although it can be difficult, it’s important to keep calm during this hectic time. Your fire insurance is likely to cover the costs of fire restoration services in Prescott, AZ but you need to follow these steps to ensure your claim is accepted.

1. Contact Your Insurance Provider

It’s important to contact your insurance provider first so that you can begin the process of filing a claim. Your provider will want to send a claims adjuster to assess the damage and the sooner this can be scheduled the sooner you will receive payment to pay for restoration services.

2. Secure Your Property

Fire can leave your building with large holes in the walls and ceilings, leaving the contents exposed to further damage. Your insurance will cover damages from the fire but it won’t cover damage from rain and snow entering the building after the fire or theft resulting from the building being easily accessible. A fire restoration company should also offer boarding up services to protect your assets from looting and the elements.

3. Document the Damage

Your insurance company will require evidence of your losses. Take photographs or videos of as much damage as you can without putting yourself in danger. It’s also good to compile a list of everything lost in the fire. If you have receipts or other documentation, start pulling these together.

4. Resist the Temptation To Clean Up

Although you may feel tempted to begin throwing things away or making repairs, don’t. It’s important that the claims adjuster has a chance to assess the original damage. It’s also better to let a fire restoration specialist in Prescott, AZ assess your property before throwing it out. Items you believe to be destroyed by smoke damage may actually be salvageable through smoke cleaning. Visit for more information on commercial fire damage

Quick Guide to Removing Mold From Your Crawlspace

5/15/2018 (Permalink)

Mold Remediation Quick Guide to Removing Mold From Your Crawlspace Give SERVPRO a call if you notice mold growing in your home.

If your Prescott, AZ home sits on a crawlspace, you may discover there is mold growing under your home due to the high moisture common in this area. Because it is in a separate space, this fungus growth may not worry you. However, even mold in this part of your home can cause mold damage or make it harder for you to resell your house. You should hire a residential mold removal team to ensure you get rid of this growth in the best way possible.

The Method

Your team of experts may choose to use a mold soda blasting technique. After an inspection, your team may employ several steps to rid your home of the growth.

1. A baking soda mixture is created.
2. The mixture is blasted into the moldy areas of your crawlspace.
3. The area is wiped down by hand to further remove mold.
4. A vacuum is used to clean up the area.

This method is often considered highly effective at removing mold from small, damp spaces, which is why trusted mold remediation teams use it.

The Benefits

Why is mold soda blasting so beneficial? The baking soda mixture actually cleans the wood while the pressure of the blast helps the cleaning agent penetrate tough to reach spaces. The combination of high-pressure compressed air and baking soda creates a great stripping agent. Not only is this method effective, but it works quickly. Many experts who use this technique are able to rid a space of mold four times faster than if they tried to do it by hand. Customers love using this environmentally-safe technique because it is effective and thorough.

If flooding or other moisture problems in your crawlspace have led to mold growth, you need to make sure the fungus is completely removed from your home. Allowing it to stay may invite the spores into other sections of your Prescott, AZ house. Visit for more information on mold. 

How To Avoid A Dryer Fire

5/10/2018 (Permalink)

Fire Damage How To Avoid A Dryer Fire Give SERVPRO a call if you experience fire damage.

How To Avoid A Dryer Fire

The washer and the dryer are two appliances that most people have grown up around. They wash and dry clothes, bed sheets, and towels. However, many dryers are neglected more than they should be and can become fire hazards. To prevent a lint fire within your home in Prescott, AZ read these tips.

Your Dryer Can Cause Extensive Fire Damage

Dryer related fires happen more often than you might think. Lint builds up in the dryer after each wash, which can block the airflow and cause heat build-up. If ignored, this can easily become a problem. Other possible causes of dryer fires can include the following:
• Improper installation of the dryer
• A crushed exhaust vent
• Aluminum foil or plastic venting materials

These are things you should be aware of when maintaining or inspecting your dryer. Any of these things could create a fire and destroy your home. However, if this does occur, a fire restoration company can help you restore what was lost.

A Lint Fire Can Be Avoided

The easiest way to lower the risk of a fire is to remove the lint from your lint screen after every wash. Your lint screen might be located on the top of the appliance or within the dryer door. Gently pull out the screen and wipe off the lint with your hands or a brush. After throwing the lint in the trash, you might choose to wash the screen off in the sink to remove any remaining dust.

Once you’ve done this, you are ready for your next load of laundry. Cleaning the lint screen might seem easy, but it’s one of the best ways to avoid hazards and fire damage. To take a step further, keep a fire extinguisher in your laundry room so that you can be extra prepared.

Maintain your dryer so that you don’t have to experience a lint fire. If one does occur, be sure to call the fire department and evacuate. Visit for more information on fire damage

Two Floors Down: The Proper Procedure for Flood Remediation

4/17/2018 (Permalink)

When you walk into your business in Prescott, AZ, one morning, you see something that no business owner ever wants to see. There is a new water stain on the ceiling right below where the restroom is located, indicating that you may have a flooded toilet upstairs. Sewer damage is not a problem you want to leave unresolved. To address it, there are a few crucial steps to follow.

1. Call a Sewage Company That Specializes in Flood Remediation. The first step is to call in the experts. They have the knowledge and experience to test damaged areas for contamination, which is likely with an overflowing toilet. They can also assess how extensive the damage is and what it may take to fix it.

2. Remove All Affected Items. Some items with sewer damage can be disinfected and salvaged. Before the cleaning process can begin, however, the items that cannot be saved must be removed. The flooring on which the flooded toilet sits and the ceiling of the floor below must be removed. Damaged walls and wet insulation must also be torn out. If any items, whether part of the building structure or those within it, are damaged beyond repair, technicians can discard them safely.

3. Disinfect and Clean the Entire Area. Sewer remediation specialists clean everything that remains so that it is not a danger to people who enter the building. They can also test the building to ensure that the cleaning process was successful.

4. Replace Parts of the Building Structure That Were Discarded. The remediation process is complete when everything is dry and the floors, ceilings and walls have been replaced. It is then safe to work in the area again.

If your business falls victim to sewer damage that affects two floors, you will likely need help removing all the damaged parts and replacing them. A water damage remediation company can help get you up and running again by following the proper procedure. For more information about commercial restoration, visit

Water in the Basement: Removal and Cleaning

4/12/2018 (Permalink)

Basements are notorious for flooding. Regardless of how well you take care of your sump pump, chances are that the basement of your home in Prescott, AZ, will flood at some point during the time you live there. When that happens, you want to make sure you hire professionals who use the right equipment to remove the water and dry out the basement to avoid further complications. There are two main tools water remediation specialists use to clear over 2 feet of water from a home’s basement.

Trash Pump

A trash pump is a device that is used to vacuum large volumes of water and the debris that’s in it out of a place it’s not supposed to be. When your basement floods, items other than water may contribute to the mess:

• Mud
• Sludge
• Sand
• Twigs
• Leaves

This piece of equipment is designed to remove water quickly without leaving behind everything that washed in with it when it entered. Water and items are sucked through a hose and diverted to an area where they can be deposited safely.

Truck Mounts

After the standing water has been removed, there will still be water on the floor, particularly if your basement is carpeted. A truck mount can be used to extract the leftover water and clean the floor. Truck mounts can withstand high water temperatures, and they control the temperature of the water to keep it steady and reliable. The use of a truck mount is essentially an intense steam-cleaning service that ensures your basement is sanitized at the end of the water extraction.

When the basement of your home in Prescott, AZ, floods, having the water removed and the area cleaned is not as much of a hassle as you might imagine. As long as the water remediation specialists you hire have the right equipment, your basement should be back to normal in no time. For more information about storm damage restoration, visit

4 Reasons Mold Is Growing in Your Building

4/12/2018 (Permalink)

If you’ve been struggling with black mold in your building, you may be wondering why it’s so difficult to control. The truth is that mold spores are carried in the air, which means they are everywhere. Because mold can extract nutrition from just about anything, including most building materials, moisture is the number one determining factor for where mold grows. If you have mold, you have a moisture problem.

Hiring a professional mold remediation company in Prescott, AZ, to take care of mold cleanup is a good first step in discovering the source of the moisture. The experts can use infrared light and hydrometers to detect moisture, pinpointing trouble spots. Once you know where to look, here are the most common moisture sources causing black mold in your building.

1. Flooding

If you’ve experienced flooding recently, there’s a chance there is lingering residual moisture in your building. Although materials can seem dry on the surface, if the flooding was severe there can be moisture trapped inside your walls or under your floors.

2. Broken Pipes

A broken pipe is another common cause of moisture. If it’s located inside a wall you may not notice it until it’s seeped through drywall or ceiling tiles and left water stains. Even then, you’ll need a plumber to locate the leak and make repairs.

3. Broken Supply Lines

Supply lines carry water to your fixtures, like sinks, toilets and tubs. If your mold problem is located in the vicinity of these fixtures, a supply line could be the issue. This goes for areas adjacent to rooms containing fixtures, like the ceiling below a bathroom or a closet adjacent to a boiler room.

4. High Humidity

Sometimes high humidity provides enough moisture to support mold growth. If you’re located in Prescott, AZ, where the summers can be hot and humid, the weather could be the culprit. You may not be able to change the weather, but you can change the conditions inside your building. Air conditioning pulls moisture from the air inside your property and keeps it cool and dry, keeping black mold under control. Indoor humidity should be under 50 percent to ensure an unfriendly environment to mold. For more information about mold remediation, visit

3 Materials That Can Encourage Mold Growth

3/26/2018 (Permalink)

Mold Remediation 3 Materials That Can Encourage Mold Growth This basement had a serious mold problem that stemmed from a moisture problem.

After flooding ravages your Prescott, AZ home, facing cleanup efforts can be daunting. There is much to do, from calling a flood cleanup and restoration company to drain away the water to retrieving items that have been damaged. As you move through this phase, you may discover that mold damage has affected some of your belongings. While mold does not grow on every surface, there are several that can accelerate its growth pattern, especially after a flood.

1. Wood

Wood can display mold and mildew growth as early as 24 hours after a flood occurs. Mold feeds on wood because it is organic and because as a fungus, mold does not require sunlight to grow or spread. Some items that may be affected by mold growth include furniture, wooden floors and decorative moldings around doors and windows.

2. Paper

Because paper is made of wood pulp, it can be quite vulnerable to mold. This means the fungus can affect important documents if they were exposed to moisture or high humidity after a flood. You may want to retrieve these papers as soon as possible and set aside any books or other paper treasures you wish to restore. Your mold remediation experts may be able to offer you additional advice about how to salvage them.

3. Drywall

Finding mold damage on drywall can be common after a flooding mishap, no matter the grade of the water. The fungus may also affect insulation behind any drywall and cause it to rot. Any affected drywall should be cut away and the insulation replaced, as it cannot be dried or salvaged and may smell unpleasant once it starts to mold.

After a flood in your Prescott, AZ home, you may be dealing with a variety of mold damage. While mold can affect many different belongings in your home, taking action right away can help you begin the process of remediation and prevent further damage to your home and treasured items. Visit for more information on mold. 

Steps To Take Immediately After a Pipe Burst

3/21/2018 (Permalink)

Water Damage Steps To Take Immediately After a Pipe Burst A leaking pipe caused the mold in this picture to form.

A majority of water damage claims stems from bursting pipes, a problem that can quickly spiral out of control if you don’t act fast. From structural damage to damage to personal property, and from bacterial infection to mold growth, a broken pipe can wreak havoc on both your home’s health and your own health. To minimize damage, there are a few steps you need to take as soon as you discover the broken pipe:

• Shut off your main water valve
• Contact your Prescott, AZ water restoration team
• Call a plumber to fix the broken pipe
• Reach out to your insurance agency

Call Your Water Restoration Team

First and foremost, turn off your home’s main water valve to prevent any more water from seeping into your home. Once you’ve done that, reach out to your local water damage restoration team for cleanup assistance. Not only will your local team have the tools necessary to dry out and clean up areas affected by the bursting pipes, but they can advise you on what needs to be done to prevent mold growth and bacteria buildup. If mold growth is already present, the team can provide mold remediation services in addition to flood damage control.

Bring In a Plumber

Once the area has been cleaned up, refrain from turning your home’s water back on until you’ve had a plumber fix the broken pipe. Turning the water on before repairing the pipe may result in another flood fiasco occurring all over again.

Contact Your Insurance Company

Once you’ve received quotes from your Prescott, AZ flood restoration team and plumber, contact your insurance agency about coverage. If the damage was sudden and unforeseeable, you may be covered under your homeowners’ insurance policy. Unfortunately, however, if you had knowledge of a leak beforehand, the damage may not be covered. This is something you want to know beforehand so that you can plan accordingly.

Bursting pipes can cause significant damage, but if you act fast, you can minimize that damage and keep costs down. Take these measures to start your cleanup and restoration efforts.

Visit for more information on water damage.