Recent Posts

Pump Choices for a Flooded Basement

7/23/2018 (Permalink)

Storm Damage Pump Choices for a Flooded Basement You can check if your sump pump is free of obstructions by pouring a few gallons into the basin. #SERVPRO

There is a storm raging outside in Prescott, AZ and your basement looks like a small lake. When you have a significant amount of standing water in your home, what is the best equipment to use? Three main types of pumps can get the job done, including the sump pump, trash pump and truck mount.

Sump Pump

• Most commonly installed in residential basements as a flood precaution.
• Water enters the pump through waterlogged soil or drains. The excess water is then pumped away from the house, most often into the yard.
• Electricity powers the pump and centrifugal force is used to push water through the pipe.

Trash Pump

• Often used when water has already flooded the premises.
• Simultaneously pumps out water and debris. After a storm, flood water may include debris such as trash, sticks, mud or leaves.
• A trash pump is portable and powerful. It can run off of electricity, batteries, gas or even solar power.
• Pressure and rotational force are used to move the water and debris through the pipe.

Truck Mount

• This pumping equipment is capable of moving a large amount of water, such as several feet or thousands of gallons.
• Mounted on a truck, the pump can easily be driven to any location.
• Works quickly and efficiently with high water volume using long-reaching, vacuum-powered hoses.

The amount and type of flooding present in your basement in Prescott, AZ determines the best pump type to use. As soon as you notice a basement flood, take action. Immediately arrange for a water restoration specialist to extract the excess water from your basement before further damage occurs. The water damage restoration company assesses the situation and chooses the most appropriate pumping equipment for the job. Once the water is removed, your basement is dried using dehumidification tools and air movers. Your basement is then cleaned, deodorized and sanitized before the process of restoration begins. Visit for more information on storm damage. 

3 Things to Throw Away After a House Fire

7/19/2018 (Permalink)

House fires in Prescott, AZ are devastating events, not only because of the damage to a home, but because of the valuable belongings contained inside. Fire restoration experts can bring much of your home and possessions back to pre-fire condition, but there are a few things that should almost always be thrown away, no matter what. Read on to learn more.

1. Food

One of the biggest concerns after a fire is food safety. Smoke, soot and firefighting chemicals can permeate many containers, and even heat alone can damage food.

Get rid of anything that is stored in an already opened container, as well as anything kept in plastic, cardboard or cloth packaging. In addition, toss any items in glass jars or metal cans that were exposed to high heat, which can support bacteria growth.

Perishable foods in a freezer or refrigerator might be salvageable, but it depends on how long they went without power. Food is usually safe is a properly sealed refrigerator for around four hours. Take a look inside of the refrigerator and closely assess the items. If the fridge smells smoky or contains soot, or the food has an odd smell, it’s better to be safe than sorry.

2. Cosmetics and Medicine

Be sure to inspect your medicine cabinet after a house fire. If you see any soot, firefighting chemicals or heat damage, throw away the items. Damage includes any warping to the containers, which means they were exposed to high levels of heat.

3. Clothing

Clothing can be dry-cleaned if the only damage is soot or smoke, but if you notice any charring, toss it. This is especially important for children and babies.

House fires are devastating, but most items are replaceable. If you are not sure about what is salvageable and what you need to throw away, there are experts who can help you begin the fire damage cleanup process. Visit for more information on fire damage. 

How To Find Mold in Your Building

7/14/2018 (Permalink)

Mold occurs naturally and may exist on your property without posing any problems, unless it begins to grow indoors. If you've been affected by flooding, found leaky plumbing, or can't seem find get rid of a musty odor in your building, you may have problematic mold. The best way to determine if and where mold is in your building is to hire a Prescott, AZ indoor environmental specialist. These professionals have training and specialized equipment to conduct necessary inspections and remediation.

Where Mold Hides

Whether you've seen it or not, unseen mold could be present throughout your building. Professionals will conduct a mold test to learn more. Initially, a visual inspection may be enough to find mold:

• Behind ceiling tiles
• Under carpeting
• Behind floorboards
• Inside heating and air conditioning ducts
• In the basement or attic

However, mold growth inside the walls is hard to find without cutting into the wall. Rather than risking the further spread of spores throughout your building, it is best to leave this part of the remediation process to the indoor environmental specialist. The expert will tell you if there's mold and what type of mold is present. This information will help you and the professional know the best course to take.

Why to Hire a Professional

There are many sources of information offering how-to tips regarding mold remediation, but it's generally best to hire a professional for these tasks. Professionals with the right training and equipment are sure to conduct a thorough cleaning of the area. Some DIY procedures are likely to spread mold spores through your building and this can lead to more expensive problems. An indoor environmental specialist is likely to spend time searching until the source, or sources, of trouble have been found.

When Professional Results Matter

Cleaning up the mold you can see is just part of the process. Reaching the roots of the mold and preventing future mold growth is crucial. Professional mold remediation companies have the equipment, clothing, disinfectants, and training necessary to protect themselves and your Prescott, AZ property from further damage. Visit for more information on mold. 

The Dirty Details of Contaminated Water

6/25/2018 (Permalink)

It doesn't matter if you rent or own your living space in Prescott, AZ at some point in your life, you are going to tango with some unwanted water in your domicile. Well, actually, a tango is not a good idea when it comes to some types of water, so trade those dance shoes for some gloves. It is time to learn about the three categories of contaminated water.

• Category 1: "Clean water." Water is categorized by its source as well as by its exposure to materials, temperature and time. The cleanest contaminated water usually comes from a supply line, like a sink faucet or broken pipe, and has not come into contact with any hazardous materials. Clearly, water is damaging to your household and personal goods and so should be cleaned fairly quickly to prevent complications.

• Category 2: "Gray water." The color designation commonly used here has nothing to do with the color of the water. The term refers to water that has been in contact with some contaminates that may make people sick or uncomfortable. In your home, leaks from dishwashers, washing machines and toilet water (without feces) are examples of "gray water." Clean water floods that have sat too long or under warm temperatures may also move into this category.

• Category 3: "Black water." Don't let the name fool you as it may look quite clear, but this water has been exposed to hazards such as chemicals, feces, bacteria, viruses and other pathogens. This includes floods that have originated from or been in contact with lakes, rivers, streams or the ocean. Black water sources from your home include the toilet and sewer system, as well as water from other categories that has been exposed to additional contaminates.

Effectively cleaning water damage requires some knowledge of these three categories. Now that you know the dirty details, you will be able to tango while knowledgeable restoration experts use specialized equipment to return your home to a clean and safe place to live.

Visit for more information on water damage

The Steps of the Sewer Damage Cleanup Process

6/21/2018 (Permalink)

A flooded toilet or a sewer backup can cause damage to your commercial property, and when that happens, you must make a plan to have the affected area dried and cleaned. When you call remediation specialists in Prescott, AZ to help you with sewer cleanup, it is good to know what to expect when they arrive. Here are the steps they are likely to take.

1. Utility Shut-Off

To stop the flow of water and minimize risk of electrical shock during the cleanup process, the company is likely to shut off all utilities to the affected area. If the area is large, they may ask the utility company to shut off all power and water to the building.

2. Water Extraction

Through a combination of draining and pumping, the technicians must remove as much of the water as possible. If there is a lot of debris in the water, they may have to use a machine that also suctions out particles as well. During sewer cleanup, it is important to remove as much moisture as possible to slow the growth of bacteria and prevent the growth of mold or mildew.

3. Item Removal

All items that the contaminated water has touched must be removed and cleaned. If they cannot be cleaned, they are discarded safely so that the germs do not spread. The process for items is the same as for the building, only on a smaller scale. They have to be dried and cleaned before they can be used again.

4. Building Disinfection

Hopefully, the technicians will be able to disinfect most of your building's structure. Walls that cannot be salvaged must be removed and replaced, and all wet insulation behind them must be discarded. Technicians make a flood cut to ensure that the whole area affected is removed. This protects your property against secondary damage.

At the end of the process, your property in Prescott, AZ should be dry and disinfected and all unsalvageable items should have been thrown away. Restoration experts can install new flooring or walls so that your building is functional again. Visit for more information on commercial water damage. 

Why Is Flood Water Called Black Water?

6/16/2018 (Permalink)

When a flood hits Prescott, AZ you may wonder why city officials and health professionals tell you to stay away from flood water. It’s just water, right? Yet the water from flooding is usually considered what we call “black water,” and can actually be extremely dangerous as a category 3 health hazard.

What Is Black Water, Anyway?

Black water is usually water that has been contaminated by sewage and other unsafe substances. Flood water can pick up contaminants from a number of places, including:

• Ground seepage from septic tanks and sewage lines
• Sewage ditches
• Burst sewer mains
• Waste dumps
• Toilet backflow

Because you cannot tell where the water flooding your premises has been, it’s safest to assume all water from flooding is black water, and avoid contact for safety purposes.

What does Category 3 Black Water Mean?

“Category 3” is another term used for referring to black water. Flood water is ranked in categories from 1 to 3, with category 1 water posing no significant health risk and even being considered clean – while category 2 water has a degree of contaminants, but not as much as highly unsafe category 3 water. Even category 3 has its own sub-levels, however:

• Level I: Small overflows of contaminated water inside a building, usually confined to a small space and easily cleaned without soaking into anything.
• Level II: More interior overflows, but with a much larger affected area and potential contamination or losses.
• Level III: Black water from external sources, causing massive flooding and damage, such as storm damage caused by overflow of sewage mains.

So What Can I Do About Black Water?

Remediating black water can be extremely dangerous and should never be attempted alone. Instead contact a flood remediation and storm damage specialist to find assistance on recovering your property from the damages of flood water. Visit for more information on storm damage. 

What To Do After a Fire at Your Business

5/22/2018 (Permalink)

Commercial What To Do After a Fire at Your Business Give SERVPRO a call if you experience fire damage in your business.

The aftermath of a fire can be chaotic and emotionally devastating. You may be concerned with the damage done to your property and the business you’re likely to lose as a result of it. Although it can be difficult, it’s important to keep calm during this hectic time. Your fire insurance is likely to cover the costs of fire restoration services in Prescott, AZ but you need to follow these steps to ensure your claim is accepted.

1. Contact Your Insurance Provider

It’s important to contact your insurance provider first so that you can begin the process of filing a claim. Your provider will want to send a claims adjuster to assess the damage and the sooner this can be scheduled the sooner you will receive payment to pay for restoration services.

2. Secure Your Property

Fire can leave your building with large holes in the walls and ceilings, leaving the contents exposed to further damage. Your insurance will cover damages from the fire but it won’t cover damage from rain and snow entering the building after the fire or theft resulting from the building being easily accessible. A fire restoration company should also offer boarding up services to protect your assets from looting and the elements.

3. Document the Damage

Your insurance company will require evidence of your losses. Take photographs or videos of as much damage as you can without putting yourself in danger. It’s also good to compile a list of everything lost in the fire. If you have receipts or other documentation, start pulling these together.

4. Resist the Temptation To Clean Up

Although you may feel tempted to begin throwing things away or making repairs, don’t. It’s important that the claims adjuster has a chance to assess the original damage. It’s also better to let a fire restoration specialist in Prescott, AZ assess your property before throwing it out. Items you believe to be destroyed by smoke damage may actually be salvageable through smoke cleaning. Visit for more information on commercial fire damage

Quick Guide to Removing Mold From Your Crawlspace

5/15/2018 (Permalink)

Mold Remediation Quick Guide to Removing Mold From Your Crawlspace Give SERVPRO a call if you notice mold growing in your home.

If your Prescott, AZ home sits on a crawlspace, you may discover there is mold growing under your home due to the high moisture common in this area. Because it is in a separate space, this fungus growth may not worry you. However, even mold in this part of your home can cause mold damage or make it harder for you to resell your house. You should hire a residential mold removal team to ensure you get rid of this growth in the best way possible.

The Method

Your team of experts may choose to use a mold soda blasting technique. After an inspection, your team may employ several steps to rid your home of the growth.

1. A baking soda mixture is created.
2. The mixture is blasted into the moldy areas of your crawlspace.
3. The area is wiped down by hand to further remove mold.
4. A vacuum is used to clean up the area.

This method is often considered highly effective at removing mold from small, damp spaces, which is why trusted mold remediation teams use it.

The Benefits

Why is mold soda blasting so beneficial? The baking soda mixture actually cleans the wood while the pressure of the blast helps the cleaning agent penetrate tough to reach spaces. The combination of high-pressure compressed air and baking soda creates a great stripping agent. Not only is this method effective, but it works quickly. Many experts who use this technique are able to rid a space of mold four times faster than if they tried to do it by hand. Customers love using this environmentally-safe technique because it is effective and thorough.

If flooding or other moisture problems in your crawlspace have led to mold growth, you need to make sure the fungus is completely removed from your home. Allowing it to stay may invite the spores into other sections of your Prescott, AZ house. Visit for more information on mold. 

How To Avoid A Dryer Fire

5/10/2018 (Permalink)

Fire Damage How To Avoid A Dryer Fire Give SERVPRO a call if you experience fire damage.

How To Avoid A Dryer Fire

The washer and the dryer are two appliances that most people have grown up around. They wash and dry clothes, bed sheets, and towels. However, many dryers are neglected more than they should be and can become fire hazards. To prevent a lint fire within your home in Prescott, AZ read these tips.

Your Dryer Can Cause Extensive Fire Damage

Dryer related fires happen more often than you might think. Lint builds up in the dryer after each wash, which can block the airflow and cause heat build-up. If ignored, this can easily become a problem. Other possible causes of dryer fires can include the following:
• Improper installation of the dryer
• A crushed exhaust vent
• Aluminum foil or plastic venting materials

These are things you should be aware of when maintaining or inspecting your dryer. Any of these things could create a fire and destroy your home. However, if this does occur, a fire restoration company can help you restore what was lost.

A Lint Fire Can Be Avoided

The easiest way to lower the risk of a fire is to remove the lint from your lint screen after every wash. Your lint screen might be located on the top of the appliance or within the dryer door. Gently pull out the screen and wipe off the lint with your hands or a brush. After throwing the lint in the trash, you might choose to wash the screen off in the sink to remove any remaining dust.

Once you’ve done this, you are ready for your next load of laundry. Cleaning the lint screen might seem easy, but it’s one of the best ways to avoid hazards and fire damage. To take a step further, keep a fire extinguisher in your laundry room so that you can be extra prepared.

Maintain your dryer so that you don’t have to experience a lint fire. If one does occur, be sure to call the fire department and evacuate. Visit for more information on fire damage

Two Floors Down: The Proper Procedure for Flood Remediation

4/17/2018 (Permalink)

When you walk into your business in Prescott, AZ, one morning, you see something that no business owner ever wants to see. There is a new water stain on the ceiling right below where the restroom is located, indicating that you may have a flooded toilet upstairs. Sewer damage is not a problem you want to leave unresolved. To address it, there are a few crucial steps to follow.

1. Call a Sewage Company That Specializes in Flood Remediation. The first step is to call in the experts. They have the knowledge and experience to test damaged areas for contamination, which is likely with an overflowing toilet. They can also assess how extensive the damage is and what it may take to fix it.

2. Remove All Affected Items. Some items with sewer damage can be disinfected and salvaged. Before the cleaning process can begin, however, the items that cannot be saved must be removed. The flooring on which the flooded toilet sits and the ceiling of the floor below must be removed. Damaged walls and wet insulation must also be torn out. If any items, whether part of the building structure or those within it, are damaged beyond repair, technicians can discard them safely.

3. Disinfect and Clean the Entire Area. Sewer remediation specialists clean everything that remains so that it is not a danger to people who enter the building. They can also test the building to ensure that the cleaning process was successful.

4. Replace Parts of the Building Structure That Were Discarded. The remediation process is complete when everything is dry and the floors, ceilings and walls have been replaced. It is then safe to work in the area again.

If your business falls victim to sewer damage that affects two floors, you will likely need help removing all the damaged parts and replacing them. A water damage remediation company can help get you up and running again by following the proper procedure. For more information about commercial restoration, visit