Recent Storm Damage Posts

That Isn’t a Mud Bath: How To Clean Sewage Backup From Your Bathtub

9/14/2018 (Permalink)

A sewer backup is the worst, primarily when it occurs in a location that you wouldn’t expect to see sewage, for instance, a bathtub backup. More often than not sewage backups are caused by flooding or severe blockages, but, regardless of how it happens, the question is how to get rid of it when it does.

1. Protect Yourself

If you decide that you would rather clean up the mess yourself than call a restoration specialist
in the Prescott, AZ, area, you will need to protect yourself with appropriate clothing. For instance, you should have protective eyewear, rubber boots, and rubber gloves.

2. Get the Water Out

Once you’ve protected yourself, you will need to get the water out of the bathtub. The best way to remove this kind of water, as it can be contaminated and dangerous for your health, is to use a wet-vac. You should contact your local sanitation department to find out the appropriate way to dispose of any waste.

3. Dry and Discard

After removing the water from the sewer backup, it is time to let things thoroughly dry by turning on fans and opening windows. While the area is drying, it is essential to discard anything that came into contact with the water, like rags, shampoos, or loofahs.

4. Clean and Disinfect

To clean and disinfect the area, it is essential to use bactericidal disinfectants, like bleach. You do not need to use these at full strength. You should follow any manufacturer guidelines to ensure your safety and the safety of your property. You’ll want to use this solution on all contaminated surfaces, letting everything dry after. Once dried, you can repeat the process to ensure cleanliness.

After everything is clean, you still have a job to do. The fact is that something caused the original sewer issue, and whatever the cause cleaning didn’t resolve the issue. Unfortunately, you may need to call out an expert to inspect the lines and prevent any future problems. For more information, visit http://www.SERVPROyavapaicounty.com/.

Pump Choices for a Flooded Basement

7/23/2018 (Permalink)

Storm Damage Pump Choices for a Flooded Basement You can check if your sump pump is free of obstructions by pouring a few gallons into the basin. #SERVPRO

There is a storm raging outside in Prescott, AZ and your basement looks like a small lake. When you have a significant amount of standing water in your home, what is the best equipment to use? Three main types of pumps can get the job done, including the sump pump, trash pump and truck mount.

Sump Pump

• Most commonly installed in residential basements as a flood precaution.
• Water enters the pump through waterlogged soil or drains. The excess water is then pumped away from the house, most often into the yard.
• Electricity powers the pump and centrifugal force is used to push water through the pipe.

Trash Pump

• Often used when water has already flooded the premises.
• Simultaneously pumps out water and debris. After a storm, flood water may include debris such as trash, sticks, mud or leaves.
• A trash pump is portable and powerful. It can run off of electricity, batteries, gas or even solar power.
• Pressure and rotational force are used to move the water and debris through the pipe.

Truck Mount

• This pumping equipment is capable of moving a large amount of water, such as several feet or thousands of gallons.
• Mounted on a truck, the pump can easily be driven to any location.
• Works quickly and efficiently with high water volume using long-reaching, vacuum-powered hoses.

The amount and type of flooding present in your basement in Prescott, AZ determines the best pump type to use. As soon as you notice a basement flood, take action. Immediately arrange for a water restoration specialist to extract the excess water from your basement before further damage occurs. The water damage restoration company assesses the situation and chooses the most appropriate pumping equipment for the job. Once the water is removed, your basement is dried using dehumidification tools and air movers. Your basement is then cleaned, deodorized and sanitized before the process of restoration begins. Visit http://www.SERVPROyavapaicounty.com for more information on storm damage. 

Why Is Flood Water Called Black Water?

6/16/2018 (Permalink)

When a flood hits Prescott, AZ you may wonder why city officials and health professionals tell you to stay away from flood water. It’s just water, right? Yet the water from flooding is usually considered what we call “black water,” and can actually be extremely dangerous as a category 3 health hazard.

What Is Black Water, Anyway?

Black water is usually water that has been contaminated by sewage and other unsafe substances. Flood water can pick up contaminants from a number of places, including:

• Ground seepage from septic tanks and sewage lines
• Sewage ditches
• Burst sewer mains
• Waste dumps
• Toilet backflow

Because you cannot tell where the water flooding your premises has been, it’s safest to assume all water from flooding is black water, and avoid contact for safety purposes.

What does Category 3 Black Water Mean?

“Category 3” is another term used for referring to black water. Flood water is ranked in categories from 1 to 3, with category 1 water posing no significant health risk and even being considered clean – while category 2 water has a degree of contaminants, but not as much as highly unsafe category 3 water. Even category 3 has its own sub-levels, however:

• Level I: Small overflows of contaminated water inside a building, usually confined to a small space and easily cleaned without soaking into anything.
• Level II: More interior overflows, but with a much larger affected area and potential contamination or losses.
• Level III: Black water from external sources, causing massive flooding and damage, such as storm damage caused by overflow of sewage mains.

So What Can I Do About Black Water?

Remediating black water can be extremely dangerous and should never be attempted alone. Instead contact a flood remediation and storm damage specialist to find assistance on recovering your property from the damages of flood water. Visit http://www.SERVPROyavapaicounty.com for more information on storm damage. 

Water in the Basement: Removal and Cleaning

4/12/2018 (Permalink)

Basements are notorious for flooding. Regardless of how well you take care of your sump pump, chances are that the basement of your home in Prescott, AZ, will flood at some point during the time you live there. When that happens, you want to make sure you hire professionals who use the right equipment to remove the water and dry out the basement to avoid further complications. There are two main tools water remediation specialists use to clear over 2 feet of water from a home’s basement.

Trash Pump

A trash pump is a device that is used to vacuum large volumes of water and the debris that’s in it out of a place it’s not supposed to be. When your basement floods, items other than water may contribute to the mess:

• Mud
• Sludge
• Sand
• Twigs
• Leaves

This piece of equipment is designed to remove water quickly without leaving behind everything that washed in with it when it entered. Water and items are sucked through a hose and diverted to an area where they can be deposited safely.

Truck Mounts

After the standing water has been removed, there will still be water on the floor, particularly if your basement is carpeted. A truck mount can be used to extract the leftover water and clean the floor. Truck mounts can withstand high water temperatures, and they control the temperature of the water to keep it steady and reliable. The use of a truck mount is essentially an intense steam-cleaning service that ensures your basement is sanitized at the end of the water extraction.

When the basement of your home in Prescott, AZ, floods, having the water removed and the area cleaned is not as much of a hassle as you might imagine. As long as the water remediation specialists you hire have the right equipment, your basement should be back to normal in no time. For more information about storm damage restoration, visit http://www.SERVPROyavapaicounty.com

What To Expect When Faced With Flood Damage

1/8/2018 (Permalink)

When it comes to dealing with water damage, it is essential that home and business owners in Prescott, AZ take immediate action. The longer structures remain submerged, the greater the risk that you may need to tear out and restore significant portions of the building. Here are the six steps to expect during the post-storm restoration process:

1. Contact a professional restoration crew. Many companies have 24-hour call centers that can get you in touch with a local service. Make sure to have the following information on hand:

• Contact information
• Insurance information
• Street address of flooded site
• Time damage occurred
• Cause of flooding

2. Damage assessment. Technicians should perform a comprehensive inspection of the extent and type of damage and take steps to move or block off furniture or other items to prevent further deterioration.

3. Water Removal. Industrial pumps are used to extract as much standing water as possible, minimizing secondary water damage and mold growth. A crew may need to tear out carpeting as well to protect the subfloor.

4. Drying and Dehumidification. Water retained in porous wall and floor materials can cause warping and mold growth. Technicians use specialized industrial air movers and dehumidifiers to dissipate moisture.

5. Disinfection and Odor Removal. Air scrubbers and fogging equipment are used to deodorize and sanitize walls and furniture, using antimicrobial and disinfectant treatments. Professional cleaning services can often help to restore personal items, such as clothing or photographs.

6. Rehabilitation. At this stage, a professional team can help you to identify any repairs needed to return the premises to pre-flooding condition, including whether you need to tear out portions of the structure that may have been compromised.

Storm restoration is a multi-step process that requires promptness and technical expertise. It is a good idea to keep an emergency contact on hand for a professional service in Prescott, AZ that specializes in flooding and water damage. Visit http://www.SERVPROyavapaicounty.com for more information on storm damage.

Arizona Wildfires

12/11/2017 (Permalink)

With recent wildfires in California it is important to be prepared if we ever have wildfires in Arizona. Wildfires can quickly destroy homes and commercial buildings. It is important to be prepared and have a plan of where you can evacuate to if you have a fire in your area. 

SERVPRO is always available to help with the smoke and soot cleanup. Even if you home is not in the fire, a big radius around the fire can have damages. We have the equipment and team in place to handle any size fire loss. Most of the time it is just duct cleaning and improving the air quality in your home or business. 

If you have any questions, feel free to reach out to us at anytime. 

Prepare for wildfire season

12/11/2017 (Permalink)

PRESCOTT - The U.S. Forest Service and City of Prescott are partnering on improvements to the Forest Service's air tanker base next to its Prescott Fire Center at the city airport that will increase its capacity for heavy air tankers that fight wildfires.

SERVPRO of Yavapai County urges all residents of Prescott, Prescott Valley, Flagstaff, Sedona, and all surrounding areas to please take precaution in the upcoming wildfire season. Call our office today for information of any fire damage or fire cleanup you may have. We are here to help.

It is important to always be prepared for wildfires. If you have any questions, please feel free to reach out to us at anytime day or night. You can call us direct at 928-636-7600.

Water cleanup after a storm

12/11/2017 (Permalink)

SERVPRO of Yavapai County can help assist you in the cleanup of your water damage. Our trained and certified staff will rapidly get the water extracted to prevent secondary damage.

In most cases, storms can cause significant damages to your home or business. It is important to get all of the water our of your facility as quickly as possible. 

Our truck mounted extraction tools along with commercial drying equipment will help restore your property and prevent mold, mildew or rot.

SERVPRO of Yavapai County has been helping local residents overcome the stress of water damage since 1985.

Call our office for immediate help: 928-636-7600. We have teams on call 24/7, 365 days a year ready to help and serve you. Fast response is critical in the restoration industry. 

Water Damage and Roof Repair

12/7/2017 (Permalink)

Storm Damage Water Damage and Roof Repair Weather map of Yavapai Area.

With all of the rain we will be having this winter there is bound to be water damage in some homes in Prescott, Prescott Valley, Dewey, Chino Valley, Flagstaff, and all of Yavapai County and surrounding areas.

Most damages come when the home is not ready for the winter. Some shingles may have flown off the roof during the summer. Maybe the gutters need to be cleaned. Both problems could cause a water damage.

Check out your weather information by clicking on the link below.

http://www.weather.com/weather/today/l/86314:4:US

If you do have any Storm Damage or Storm Cleanup needs give SERVPRO of Yavapai County a call today. 24 hours a day 7 days a week. 928-636-7600 or email us at sp9820@SERVPROyavapaicounty.com 

How to Keep Your Pipes From Freezing

12/7/2017 (Permalink)

Storm Damage How to Keep Your Pipes From Freezing A frozen gutter drain.

Frozen pipes are the leading cause of water damage in the colder months of the year! This is because water expands as it freezes, putting huge amounts of pressure on whatever holds that water. 

According to The American Red Cross, "Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets." http://www.redcross.org/prepare/disaster/winter-storm/preventing-thawing-frozen-pipes

Here are some easy ways to prevent your pipes from freezing:

1. Drain water from swimming pools & supply lines

2. Install pipe sleeves or other insulating materials (even newspaper)

3.  Keep your garage closed to protect supply lines

4.  If you need to leave for an extended period of time, keep your heater set to no lower than 55 degrees & shut your main water supply off

5.  Open cabinet doors near sink to let warm air circulate

6. Insulate outside walls and unheated areas of the home.

Call SERVPRO of Yavapai County to resolve your water damages. 928-636-7600

Storm Damage, What do I do Next?

9/21/2017 (Permalink)

Storm Damage, What do I do Next?

You were lucky before. The major storms missed your home. You helped your community to pick up, thankful you had been spared from nature's wrath. This time you have not been so fortunate. Whether you have been a victim of hurricane damage during the milder seasons or ice damage in the middle of a wintery blast, storm damage can really throw you for a loop. As you look at the need for water restoration or home restoration, it can put a major burden on your shoulders. Wind damage, hail damage, and ice damage are only part of the picture. If river flooding or flooding has ripped through your home, flood water or ground water is sure to rise. As the ground water or flood water invades your home, it will leave a path of destruction in its wake. Before you try to dig in and handle such major problems in your own, know that there are experts who can take care of storm remediation. You will be in good hands when you rely on professionals who know storm damage restoration inside and out.

What is at the Top of Your To-Do List?

When hurricane damage or ice damage has affected your home, the first thing you need to do is wait until the premises are safe. If you have roof damage caused by a roof leak, your roof should be covered with a tarp to avoid additional damages. Roof damage can occur when ice damming has accumulated during a winter storm or a tough winter. If you have an ice dam, you are likely to have a roof leak. Roof damage is also common after wind damage, hail damage, and hurricane damage. Until roof repair work can be underway, keep it covered to hold off an additional roof leak. You also need to be sure that flood water or ground water is removed from your home after flooding or river flooding has rushed your way. A flood pump is a useful device that can take care of ground water or flood water. If you have a flood pump in place already, understand that flooding and river flooding cause such massive amounts of flood water or ground water to rise in your home that you will require a professional-grade flood pump. Your team of professional storm damage restoration technicians will bring a flood pump and anything else necessary to remove flood water or ground water from your home. Flooding and river flooding cause devastating types of storm damage, but home restoration and water restoration is possible when you have experts handling storm remediation.

Getting Rid of Damaged Items and Sanitizing Your Home

As part of the storm restoration process, it will be necessary to get rid of anything that has been damaged beyond repair after storm damage has turned your home upside down. Frozen pipes and ice damming can require the need for water restoration services. When you have frozen pipes or ice damming, you are bound to have a build up of water in your home. Roof damage is going to cause a roof leak from an ice dam. The end result is damage to your belongings. Your storm damage restoration crew will get rid of anything that cannot be salvaged. For those items that can be saved, they will be moved to a safe place and thoroughly cleaned. The same goes for every room in your home that has been affected by wind damage, ice damage, hail damage, hurricane damage, frozen pipes and any other type of damage brought on by nature. In depth sanitization is a must to ensure your home is safe. Once everything is completely dried out through water restoration services, home restoration will take place in your plan for storm remediation.

Fixing Up Your Home

Hail damage, wind damage, ice damage, an ice dam, and ice damming are going to hit your roof the hardest. Storm restoration is possible when roof repair is taken care of properly. Roof repair is typical after an ice dam. Roof repair will take care of any roof leak that you may have. Your storm restoration services will also make up for frozen pipes and anything that has damaged your home after flooding of any type. New flooring can be laid down as part of your storm restoration project. You can expect new carpets if the old carpets were too damaged as part of your home restoration. Drywall can replace walls that were damaged beyond repair for your storm remediation. Anything damaged can be repaired like new.
Visit http://www.SERVPROyavapaicounty.com for more information on storm damage.

Weather Update

7/20/2015 (Permalink)

Heavy flooding has resulted in major water damage to homes and businesses in Northern Arizona this past weekend, and more rain may still be on the way. SERVPRO of Yavapai County can help. Please call us today if you would like an estimate of damages or if you have any questions regarding water damage to your home.

“We could see scattered showers this morning with the chance of isolated storms this afternoon.”

Click on the link below to follow the weather in your area.

http://www.abc15.com/weather

Click the link below to follow the storm damage in Wickenburg, AZ.

http://www.azcentral.com/story/news/local/phoenix/2015/07/18/phoenix-metro-weather-abrk/30353875/

Give SERVPRO of Yavapai County today at 928-636-7600 to schedule an appointment. 

Flooding in Texas and Oklahoma

5/26/2015 (Permalink)

Storm Damage Flooding in Texas and Oklahoma Recent flooding in Houston, TX 2015.

Our thoughts are with all affected by the recent flooding in Texas and Oklahome. For more information or what you can do to help please visit the following sights. 

http://www.cnn.com/2015/05/26/us/severe-weather/

http://www.click2houston.com/news/phone-bank-for-historic-flooding-victims/33226524

http://abc13.com/weather/photos-storms-hit-houston-with-massive-flooding/741903/

SERVPRO of Yavapai County has seen first hand the devistation a massive flood can cause for homeowners and business owners. We are always here to help with any water cleanup, fire cleanup, or mold cleanup. Give us a call today.

928-636-7600

Weather Alert for Yavapai County

4/24/2015 (Permalink)