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We are Cleaning Experts

3/20/2020 (Permalink)

Hand with glove spraying cleaner We can handle residential and commercial cleaning jobs

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Yavapai County, (928) 636-7600

What Type of Insurance Do I Need For My Small Business?

3/9/2020 (Permalink)

Flooded entry of a building Flooded entry of property in Cottonwood, AZ

If you own a small business in Cottonwood, AZ, having adequate insurance coverage for your facility is a must. Business insurance will protect your company from losses caused by unexpected incidents that occur during normal business operations. The property insurance clause in your average policy, however, does not include storm insurance, which would cover damage caused by hurricanes and other flooding disasters.

Types of Commercial Insurance

Property Insurance – Much like homeowners’ insurance, this coverage protects the physical building and its contents against damage from fires and theft. If the facility is destroyed, insurance will help pay the costs of rebuilding.
General Liability Insurance – This type of insurance covers any liability claims associated with bodily injury or property damage.
Business Owner’s Insurance – For small businesses, it makes sense to combine property insurance and general liability insurance into one package to save money and lower your premium.
Workers’ Compensation – This policy, which is required by most states, covers lost wages and medical costs for any employee who is hurt while on the job. It also protects your company from litigation.
Flood Insurance – Any business that operates in areas prone to hurricanes should have an insurance policy that covers flooding. This coverage would reimburse you for building repairs, such as carpeting, window treatments, and drywall. Damaged equipment, such as computers and other electronics, as well as furniture, will also be replaced.

What Isn’t Covered Under Flood Insurance

Any damage that was caused by mildew or mold that can’t be attributed to the flood would not be covered.
Property that is located outside of the insured building would not be covered. This includes trees, fences, and other landscaping.
Monetary losses due to the interruption of business operations won’t be covered under the typical storm insurance policy. Business interruption insurance can be added to your policy.

It is important to discuss your storm insurance concerns with your agent to ensure your building and employees are protected in all emergency situations.

Here Are the Rules of Playing With Candles

2/25/2020 (Permalink)

Battery powered candle Electric candles are way safer than their traditional counterparts

Here Are the Rules of Playing With Candles

Candles may smell and look pretty, but they also one of the leading causes of house fires. While there are safer alternatives with even better scents in the market, people still buy more of them every year. So, if you have to play with candle fire, here are the rules.

  • Never leave candles unattended
  • Candle placement is crucial
  • Consider using flameless candles

Blow Candles When You Leave the Room

It’s surprising how many candle fire incidents happen in Prescott, AZ, despite all the sensitization efforts. Usually, these accidents occur when the victim walks out on a burning candle and gets distracted elsewhere. A curious child or pet goes to investigate and ends up tipping the wax light. The flame gets into contact with the table cloth, and a fire breaks out.

Place Candles Wisely

The safest place to leave a candle is in the middle of a stable table. It will be in front of you the whole time, so there’s little risk of a fire incident. Avoid placing wax lights near windows where the wind could blow the curtains towards the flame. Also, move any flammable items such as papers, clothes and combustible liquids. That will save you from a potential smoke cleanup or even worse.

Consider Using Flameless Candles

Electric candles are way safer than their traditional counterparts. You can leave them on for as long as you wish and still find everything as you left it. Some brands have also added popular candle scents so you can get the exact experience of using the real thing. They are an excellent candle alternative for families and pet parents.
There is no doubt candles are romantic, and they add a homey feeling to any space. Even so, a candle fire is a significant threat and should be treated as such. Use these rules to stay safe and also consider switching to safer alternatives.

What To Know About Water Heater Noise

2/21/2020 (Permalink)

Water temperature controls on a hot water heater In some cases, your water heater could be making sounds that may indicate there’s a problem

What To Know About Water Heater Noise

If you have a water heater in your Bagdad, AZ, home, you may have noticed the occasional noises coming from the unit. These noises can be anything from a humming or whistling sound, to clanging or banging. Each noise may mean something different so it’s important to know what these sounds mean. Here are a few things you may want to know.

1. Some Noises Are Normal

In some cases your unit may make some humming sounds as it heats up. In many instances this humming is perfectly normal. However, if it bothers you it may be remedied by tightening the heating element. If you hear a singing or screeching sound it may be that a valve in partially closed and needs to be opened all the way.

2. Some Noises Could Indicate a problem

In some cases your water heater could be making sounds that may indicate there’s a problem. Crackling or popping sounds could indicate sediment stuck to the bottom of the tank. Similarly you may hear banging sounds as sediment is carried around the tank by the heated current. If there is sediment in the tank contacting a professional to perform a water heater flush may remedy the problem.

3. A Professional Can Help

If you think you have a problem with your heater, or if you find a leak or flooding water in the area, then it’s best to contact a water damage restoration service as quickly as possible. Fixing the source of the leak and cleaning up the water quickly can help you avoid long term damage to the home. You may also want to also the team making repairs to look for possible related damages such as mold growth.
If you’ve been hearing sounds from your water heater it’s important to identify what the sounds are so that you can determine if there may be a problem. Certain sounds may be normal while others could indicate potential issues. When in doubt always contact a professional for help.

4 Essential Maintenance Steps To Take Before Turning on Your Sprinkler System in the Spring

1/31/2020 (Permalink)

Flooded office Water clean up in Prescott Valley, AZ

If your sprinkler system has been dormant all winter long, immediately turning it back on when spring starts can be disastrous. Sprinkler flooding can wreak havoc on your business in Prescott Valley, AZ, causing extensive damage to your landscape and even to the structure of your building. To avoid creating a huge mess and needing unnecessary water damage restoration services, irrigation maintenance is essential. Always take care to complete the following steps before attempting to turn on your commercial sprinkler system and work with a professional landscape company or irrigation expert to ensure your system is ready to go.

Check Drain Valves

Close all the manual drain valves and open the main valve to the sprinkler system. Check each valve box for frayed wires or leaks.

Inspect the Vacuum Breaker

The vacuum breaker requires irrigation maintenance to prevent backflow into drinking water pipes. Check for any leaks or spring tension. Ensure the test valves are closed and turned at a 45-degree angle.

Clean and Adjust Sprinkler Heads

Locate every sprinkler head and make sure they haven’t been damaged or buried. Clean off any dirt or grime from the head so the can water spray out correctly. Adjust the position of the sprinkler heads, ensuring they are aimed directly at the lawn and plants. If not, the water may be aimed at sidewalks, driveways, or the outside of your building.

Look for Signs of a Broken Pipe

A broken water line or pipe is a common cause of sprinkler flooding, especially after an exceptionally colder winter. Look for any signs of cracks or breaks in piping. Puddles and water bubbling under the grass are other indicators of a broken pipe.
By working with a sprinkler irrigation specialist, you can ensure all of these irrigation maintenance tasks are completed and that your system is ready for the spring. If at any point you notice your system start to flood, turn off the water supply to avoid damage and get help.

How Many Days Will Mold Removal Take?

1/20/2020 (Permalink)

Walls covered with mold Severe mold infestation in a Yava, AZ building

If your company experiences a mold problem in Yava, AZ, you will likely have a number of questions. The goal, of course, is to get your business cleaned up with an efficient mold removal program. Will this take weeks or longer, or can a professional mold remediation company complete the process more quickly? Each situation is different, and the speed of the process depends on how extensive the mold problem is on the property. It also depends upon how long the mold growth has been present, as microscopic mold spores can spread throughout a building in as little as 48 to 72 hours.

The Best Process for Mold Removal

Always work with a company that has the training, equipment, and experience to take care of problems such as black mold. Technicians will understand that water damage is likely the cause for mold, and they will begin by making sure any excess water or leaks on the property are taken care of. Once this is fixed, the process involves the following proven steps:

  • Damage assessment
  • Mold containment and cleanup
  • Restoration of materials contaminated with mold
  • Replacement of ruined materials
  • Application of antimicrobial and anti-fungal cleaning agents

In many cases, the complete cleanup can be completed in three to seven days. This will remove mold growth to normal, natural levels and restore the building to the way it was before mold was found.

The Top Results

Professional mold remediation in a commercial building presents many challenges, which is why working with the right company is so important. You want the job done quickly so your company can return to what it does best. You want the job done safely so your employees and customers are never in danger of breathing tainted air. Finally, you want the job done right so mold growth on your property will not return. A quick professional process makes mold removal "Like it never even happened."

How To Handle an Overflow?

1/20/2020 (Permalink)

Used paper clogging the toilet Clogged toilet in Prescott Valley, AZ

How To Handle an Overflow?

Keep in mind that water lines run throughout the building, each one affecting the other. If liquid cannot escape through the drainage system, that bacterial-filled fluid ends up somewhere. That means running anything from a washing machine to a shower could cause a toilet to overflow, damaging property and creating a work hazard. Prevent your need for sewage cleaning by remaining proactive, tending to issues as they happen. Small steps such as these can save proprietors and insurers major dollars and time.

1. What Are the Signs of a Potential Clog?

Before a toilet overflow occurs, business owners in Prescott Valley, AZ, may notice several minor changes in the efficiency of the plumbing, warning that trouble is imminent. In fact, any of the following symptoms could indicate sewer line complications:

  • Slow drainage
  • Unusual odor
  • Gurgling or bubbling noises
  • Standing water outside or inside the drain line

2. How Can You Push Out the Obstruction?

Avoid the cost of sewage cleanup by acting swiftly. Before it spills over onto tile or carpet, grab an auger, also known as a snake, and run it through the toilet or drain. A long one will be needed, possibly up to 15 feet. Push it as far as you need. The tool should dislodge the obstacle, reestablishing proper flow. This can be done throughout the premises. If the blockage cannot be reached, try the same procedure with the outside drainage line. Locate the white cap, and try the auger there as well.

3. When Do You Call the Professionals?

Rely on a reliable water remediation team to get to the source of the problem, sanitize and rebuild. With the clogged pipe cleared, focus on assessing the area and eliminating any category 3 water contamination. With service available all day any day, service's like SERVPRO can move in immediately, eliminating long wait times and secondary damage. This can reduce costs, decrease labor demands and salvage valuable assets.
Keep a close on eye on how everything works. Don't hesitate to investigate or have professionals out to inspect the premises and perform sewage cleanup.

5 Ways to Prepare Your Business for Flood Damage

12/21/2019 (Permalink)

Flooded office building Floods damage office building in Black Canyon City, AZ

No one can adequately prepare their business for a surprise flood, but when you have some advance warning that a severe storm is approaching your building in Black Canyon City, AZ, there are some steps that can be taken to reduce the water damage from any flooding that you may experience.

5 Steps You Can Take to Prepare for a Storm

There are a few things that ought to take priority when the weather report says that a serious storm system is on its way. Paying attention to these details can make the difference between minor storm cleanup and major damage.

Obtain adequate amounts of sand bags or alternative methods of barricade materials, such as inflatable dams. Store them on site so they can be employed whenever they are needed. Make sure to barricade any doors and windows that may be affected.
When word comes that a storm and possible flooding is on its way, move furniture and valuables to higher ground.
Ensure that all employees are able to leave the building before a storm hits
Move any computerized or electronic equipment on the main level or basement to a better location and ensure that all electrical cords are unplugged and moved as well.
Barricade any elevators to prevent any water that enters the building from causing flood damage to the inner workings.

What to do if Precautions Fail
In case flood waters catch you by surprise or preventive measures do not quite handle the incoming water, you may want to call on the help of a water and flood cleanup and restoration service in Black Canyon City, AZ, to professionally cleanup from the storm damage.
Flooding in your commercial building can be a disaster, but by taking some precautionary steps, you may minimize any damage that could happen. Storing the appropriate barricades and having a plan in place for flood control, should give you greater peace of mind.

Qualities of a Good Fire Restoration Company

12/21/2019 (Permalink)

A facility restored after fire damage Facility damaged by fire in

Qualities of a Good Fire Restoration Company

When you hire an employee or look for a business partner, you have certain qualifications in mind. For something as critical as restoring your workplace after a fire, you need the right professionals on the job. The best fire damage restoration companies in Yava, AZ, stand out apart from the competition. If you can identify certain traits, you should feel good making a good choice.

Provide Timely Service

A disastrous fire can strike at any time. Even smaller fires can leave behind significant damage and require smoke cleanup and rebuilding. There's no time to waste when it comes to hiring a restoration company to get your office back into shape. The right company can commit to doing the following:

  • Come to your workplace the same day you make the call
  • Provide service after hours, on the weekend or on holidays
  • Can complete the job quickly and thoroughly

Have Experience

It's important to review different fire damage restoration companies in the area and learn more about their history. The best companies will have a proven track record of success cleaning up after fires and helping with disastrous like the one you've suffered. An experienced team will have the right tools and will use effective techniques to do the job correctly.

Communicate Well

You need to depend on a company that has good organization skills and informs you about all the steps in the cleanup process. The crew should update you on its progress and should let you know if there are delays or unforeseen problems with the commercial fire cleanup effort. The team also needs to communicate effectively with your insurance company. This will help your claim go faster and more smoothly.
Fire damage restoration can be a stressful process. If you get a good company to clean up your office and make it functional again, you can feel much better about the situation.

Do You Need to Replace Your Bathroom Supply Lines?

12/9/2019 (Permalink)

Water piping tube installed externally along the bathroom wall Any kind of supply line damage should be addressed in a timely manner

These Tips Can Help You Properly Address Supply Line Damage in Your Home

A strong plumbing system is essential to a properly functioning bathroom. Whether you’re dealing with a leaking sink or a clogged toilet, the root of the problem most likely lies in faulty plumbing. If you aren’t sure whether you need to repair or replace your supply lines, these tips can help you properly address supply line damage in your Dewey- Humboldt, AZ, home.

Poor Water Quality

A major sign that something is wrong with your supply lines is compromised water quality. If you notice any of the following issues when running your water, you may have to change your water lines:

  • Foul smell
  • Discoloration
  • Rust

In some cases, poor water quality is simply an indication of municipal pipe maintenance, which usually requires the water main to be shut off. If the supply lines have been turned off for a while, there’s no reason to be alarmed if your water appears brown after you turn it on again. However, if you’re constantly seeing discolored or rusty water coming out of your faucet, it is likely the result of supply line damage.


If you come across any leaks in your home, they may also point to a faulty supply line. It’s important to address a supply line leak as soon as possible. If you don’t take immediate action, you may find yourself dealing with mold growth or other serious consequences. Be sure to have a professional investigate the problem right away so you can determine whether the issue is a supply line or bathroom leak.


In some cases, issues with your plumbing system may be a sign of age. It’s crucial to upgrade your supply lines as soon as you can to prevent further issues from occurring. If you aren’t up to doing the job by yourself, consult a professional to ensure that the new supply lines are installed properly.
Any kind of supply line damage should be addressed in a timely manner. Call water damage professionals immediately to bring your home back to its normal state.